PRIVACY POLICY
Introduction
At Pro Body Nutrition, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, place an order, contact us, or interact with our services.
By using our website, you agree to the terms outlined in this Privacy Policy.
Information We Collect
We may collect and process the following information:
- Name
- Billing and delivery address
- Email address
- Phone number
- Payment information
- Order history
- Account information
- IP address and browser information
- Website usage data through cookies and analytics tools
We only collect information necessary to provide our products, services, and customer support.
How We Use Your Information
Your information may be used to:
- Process and fulfil orders
- Provide customer support
- Respond to enquiries
- Manage trade account applications
- Improve our website and services
- Send order confirmations and delivery updates
- Prevent fraud and maintain website security
- Send marketing emails and promotional offers (only where consent has been provided)
Marketing Communications
If you subscribe to our newsletter or promotional updates, we may send you emails regarding:
- Exclusive offers
- Product launches
- Promotions and discounts
- Company updates
You can unsubscribe from marketing communications at any time by using the unsubscribe link included in our emails.
Payment Security
All payments are processed securely using trusted payment providers. We do not store or have direct access to your full payment card details.
Sharing Your Information
We do not sell or rent your personal information to third parties.
We may share your information with trusted third-party providers where necessary to operate our business, including:
- Payment providers
- Delivery and courier services
- Website hosting providers
- Marketing and email platforms
- Fraud prevention services
All third parties are required to handle your information securely and in accordance with applicable data protection laws.
Cookies
Our website may use cookies and similar technologies to improve your browsing experience, analyse website traffic, and personalise content.
You can manage or disable cookies through your browser settings.
Data Security
We take appropriate security measures to protect your personal information against unauthorised access, loss, misuse, or disclosure.
While we work hard to protect your information, no online transmission or storage system can be guaranteed to be completely secure.
Your Rights
Under applicable data protection laws, you may have the right to:
- Access the personal information we hold about you
- Request corrections to inaccurate information
- Request deletion of your personal information
- Withdraw consent for marketing communications
- Request restriction of processing in certain circumstances
To exercise any of these rights, please contact us directly.
Third-Party Links
Our website may contain links to external websites or services. We are not responsible for the privacy practices or content of third-party websites.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, legal requirements, or business operations.
Any updates will be posted on this page.
Contact Us
If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:
info@probodynutrition.uk
Or click here to contact us through our website contact form or dedicated WhatsApp Business Support channel.